Orders, Payment & Delivery

Orders and Payment

Please note that all our casts are handmade in the UK and most items on our website are made specially to order, therefore we ask that you please be aware of our delivery times which are indicated for each product.  The production time of our casts is calculated from the time of the casting and order placement. You will receive a confirmation email when you place your order and payment is received. Once payment is made in full the order is considered confirmed and a confirmation email will be sent to you. 

​

UK Delivery

Delivery for casts starts at £30 for a pair of casts aged 0-6 months old. We use Royal Mail Special Delivery, a secure, next-day service. A delivery service that requires a signature upon receipt.  If there is more than one pair of casts or it is a heavier item such as a pair of holding hands, it is calculated according to weight. 

​

*We will do our best to deliver within the times indicated, however they are for general guidance only and we cannot be held liable for late delivery of goods caused by circumstances outside of our reasonable control.

​

**Please note, that although this is a next day delivery service, your casts have to be made, so the next day is from the date of despatch, not the date that the order is placed.  You will receive a confirmation email when your order has been despatched.  

​

International Delivery

We charge for international delivery, please contact us at enquiries@zoegreen.co.uk for a quotation. We make sure that each order is sent via a fully tracked and insured service. Please note import duty applied by the country of import is the responsibility of the client and not Zoe Green Casting.

​